While we technically validate the email address entered during a password reset request, it might not always display an immediate notification to the user if the email doesn't match a registered account due to potential security concerns and user experience considerations. This design is specifically to avoid giving away information about whether a specific email address is associated with an account, thereby protecting against brute-force attacks aimed at discovering valid user emails.
If you do not receive a password reset link at the email address provided, it is probably because that is not the email that was used to register. In that case you should either try again with the correct email address or contact the administrator via any of the contact forms on the Home Page and explain the reason for contact along with providing your phone number - and we will get back to you ASAP..
